Agentic Automation on Microsoft Copilot Studio

Microsoft Copilot Studio is Microsoft's SaaS platform for building AI agents and agentic workflows: agents that can answer questions from enterprise knowledge, take actions in your business systems, and coordinate with other agents across Microsoft 365 and beyond.

What makes it "agentic"

Historically, Copilot Studio agents were built as trees of hand-crafted conversation topics. The platform has since shifted toward generative orchestration: an LLM-driven planning layer that interprets what a user is asking for, breaks a complex request into steps, and automatically chains together the right topics, tools, and knowledge sources to answer it, rather than requiring you to hand-wire every conversational path in advance.

In 2026, Copilot Studio also added workflows (structured, multi-step automated processes that can include existing agents as nodes) and agent-to-agent (A2A) communication, which lets separately built agents exchange information and delegate tasks to each other across systems. Together, these make it possible to build not just a single chatbot-style agent, but a small ecosystem of agents that collaborate.

Where it fits in the Microsoft ecosystem

Copilot Studio sits alongside, and is often extended by, other Microsoft 365 Copilot capabilities: Agent Builder inside Microsoft 365 Copilot for lightweight, prompt-based agents, and Power Automate flows for classic rule-based automation that a Copilot Studio agent can call as a tool. If you already use Power Platform, Copilot Studio agents can reuse the same connectors.

Getting access

Go to copilotstudio.microsoft.com and sign in with a Microsoft account that has access to Copilot Studio (a trial is available). Use the current web experience rather than the legacy Teams-based builder, which is being phased out.

Next: Core concepts covers the building blocks, including topics, knowledge, tools, and orchestration, before you build your first agent.